Privacy Policy

Weight Loss 3D™ Program — Effective Date: March 29, 2026

1. Our Commitment to Privacy

Weight Loss 3D™ ("we," "us," "Coach," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Weight Loss 3D™ is not a HIPAA-covered entity. Your information is protected under standard business privacy laws and our internal data protection practices, not HIPAA regulations.

2. Information We Collect

Information You Provide Directly

When you enroll in the Program or use our Services, we collect:

Contact Information: Name, email address, phone number, mailing address
Health and Wellness Information: Age, weight, health history, dietary preferences, fitness level, and other wellness-related details you share with Coach
Payment Information: Payment method, billing address, transaction history (processed securely through Stripe or Affirm; we do not store full credit card numbers)
Communication: Messages, emails, and notes between you and Coach
Account Information: Username, password, preferences, and account settings

Information Collected Automatically

When you visit our website or use our platforms, we automatically collect:

Usage Data: Pages visited, time spent, clicks, features used
Device Information: Device type, browser, operating system, IP address
Cookies and Tracking: We use cookies to enhance your experience, remember preferences, and analyze usage
Analytics: Information about how you interact with our Services (via tools like Google Analytics)

Information from Third Parties

We may receive information from:

Payment Processors: Stripe and Affirm provide transaction confirmation and payment status
Platform Partners: GoHighLevel and Bodysite (or successor apps) provide platform usage data
Publicly Available Sources: We may use public information for marketing or verification purposes

3. How We Use Your Information

We use your information for:

Delivering Services: Providing coaching, meal plans, guidance, and platform access
Communication: Responding to your questions, sending updates, coaching messages, and program announcements
Payment Processing: Billing, invoicing, and managing transactions with payment processors
Program Improvement: Analyzing what works, improving content, and enhancing your experience
Legal Compliance: Meeting legal obligations, responding to lawful requests, and protecting against fraud
Marketing (with permission): Sending promotional emails, newsletters, or updates about our program (you can opt out anytime)
Analytics: Understanding how people use our Services to improve functionality and user experience

We do not sell your personal information to third parties for their marketing purposes.

4. Sharing Your Information

Who We Share Information With

We share information with:

Service Providers: Stripe, Affirm, GoHighLevel, Bodysite, web hosting, and analytics providers who help us operate the Program
Our Team: Team members who support the Program, including Coach and administrative staff
Legal Requirements: Law enforcement, courts, or government agencies when required by law
Business Transfers: If Weight Loss 3D™ is sold or merged, your information may transfer to the new owner

Confidentiality Agreement

Our team members sign confidentiality agreements and are required to keep your information private and use it only for Program purposes.

5. Data Security

We implement reasonable safeguards to protect your information:

Encrypted Transmission: Payment and login information is encrypted using SSL/TLS
Access Controls: Only authorized team members access your information
Secure Platforms: We use reputable, secure platforms (Stripe, GoHighLevel, Bodysite, etc.) for data storage and processing

However: No security system is 100% secure. We cannot guarantee absolute protection. Use strong passwords and protect your login credentials.

6. Your Data Rights

Access and Correction

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your information (subject to legal and business obligations)

To exercise these rights, contact us at 614-467-8156 or through our website.

Opt-Out of Marketing

You can opt out of marketing emails by clicking "unsubscribe" in any email or contacting us directly. You may still receive transactional emails related to your enrollment and coaching.

Data Portability

Upon request, we can provide your personal information in a commonly used format.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your login and preferences
Analyze website traffic and user behavior
Improve our Services
Deliver targeted content

You can control cookies through your browser settings. However, disabling cookies may limit functionality.

Third-Party Analytics: We may use Google Analytics and other analytics tools. These services collect and analyze usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8. Third-Party Services

Our Services use third-party platforms and integrations:

Stripe and Affirm: Payment processors (see their privacy policies for payment data)
GoHighLevel: Customer relationship and communication platform
Bodysite: Patient engagement platform (being replaced with custom app)
Google Analytics: Website usage analysis
Email Providers: For sending newsletters and communication

These third parties have their own privacy policies. We encourage you to review them.

9. Children's Privacy

Weight Loss 3D™ is designed for adults. We do not knowingly collect information from children under 13. If we become aware that a child has provided information, we will delete it promptly. Parents who believe a child has enrolled should contact us immediately.

10. International Users

Weight Loss 3D™ operates from the United States. If you are outside the U.S., your information will be transferred to, stored in, and processed in the United States. By using our Services, you consent to this transfer and processing under U.S. law.

11. Data Retention

We retain your personal information for as long as necessary to:

Provide Services
Fulfill legal obligations
Resolve disputes
Enforce agreements

After enrollment ends, we may retain information for archival, legal, or business purposes. You can request deletion of your information, which we will honor within reasonable timeframes, subject to legal retention requirements.

12. California and State Privacy Rights

California Residents (CCPA): You have the right to know, delete, and opt out regarding your personal information. To exercise these rights, contact us at 614-467-8156.

Other States: Some states provide similar privacy rights. Contact us to learn about your rights.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates become effective when posted to our website. Continued use of our Services means you accept the updated policy.

14. Contact Us

For questions about this Privacy Policy, your information, or privacy concerns:

Weight Loss 3D™
Phone: 614-467-8156
Website: weightloss3d.com
Address: 6430 East Main Street, Suite 101, Reynoldsburg, Ohio 43068

Note: Weight Loss 3D™ is a 100% virtual program serving clients nationwide.