Privacy Policy

Weight Loss 3D™ Program — Effective Date: March 29, 2026

1. Our Commitment to Privacy

Weight Loss 3D™ ("we," "us," "Coach," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Weight Loss 3D™ is not a HIPAA-covered entity. Your information is protected under standard business privacy laws and our internal data protection practices, not HIPAA regulations.

2. Information We Collect

Information You Provide Directly

When you enroll in the Program or use our Services, we collect:

• Contact Information: Name, email address, phone number, mailing address
• Health and Wellness Information: Age, weight, health history, dietary preferences, fitness level, and other wellness-related details you share with Coach
• Payment Information: Payment method, billing address, transaction history (processed securely through Stripe or Affirm; we do not store full credit card numbers)
• Communication: Messages, emails, and notes between you and Coach
• Account Information: Username, password, preferences, and account settings

Information Collected Automatically

When you visit our website or use our platforms, we automatically collect:

• Usage Data: Pages visited, time spent, clicks, features used
• Device Information: Device type, browser, operating system, IP address
• Cookies and Tracking: We use cookies to enhance your experience, remember preferences, and analyze usage
• Analytics: Information about how you interact with our Services (via tools like Google Analytics)

Information from Third Parties

We may receive information from:

• Payment Processors: Stripe and Affirm provide transaction confirmation and payment status
• Platform Partners: GoHighLevel and Bodysite (or successor apps) provide platform usage data
• Publicly Available Sources: We may use public information for marketing or verification purposes

3. How We Use Your Information

We use your information for:

• Delivering Services: Providing coaching, meal plans, guidance, and platform access
• Communication: Responding to your questions, sending updates, coaching messages, and program announcements
• Payment Processing: Billing, invoicing, and managing transactions with payment processors
• Program Improvement: Analyzing what works, improving content, and enhancing your experience
• Legal Compliance: Meeting legal obligations, responding to lawful requests, and protecting against fraud
• Marketing (with permission): Sending promotional emails, newsletters, or updates about our program (you can opt out anytime)
• Analytics: Understanding how people use our Services to improve functionality and user experience

We do not sell your personal information to third parties for their marketing purposes.

4. Sharing Your Information

Who We Share Information With

We share information with:

• Service Providers: Stripe, Affirm, GoHighLevel, Bodysite, web hosting, and analytics providers who help us operate the Program
• Our Team: Team members who support the Program, including Coach and administrative staff
• Legal Requirements: Law enforcement, courts, or government agencies when required by law
• Business Transfers: If Weight Loss 3D™ is sold or merged, your information may transfer to the new owner

SMS & Text Messaging

We do not share your mobile phone number or text messaging opt-in data with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties.

Confidentiality Agreement

Our team members sign confidentiality agreements and are required to keep your information private and use it only for Program purposes.

5. Data Security

We implement reasonable safeguards to protect your information:

• Encrypted Transmission: Payment and login information is encrypted using SSL/TLS
• Access Controls: Only authorized team members access your information
• Secure Platforms: We use reputable, secure platforms (Stripe, GoHighLevel, Bodysite, etc.) for data storage and processing

However: No security system is 100% secure. We cannot guarantee absolute protection. Use strong passwords and protect your login credentials.

6. Your Data Rights

Access and Correction

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal and business obligations)

To exercise these rights, contact us at 614-467-8156 or through our website.

Opt-Out of Marketing

You can opt out of marketing emails by clicking "unsubscribe" in any email or contacting us directly. You may still receive transactional emails related to your enrollment and coaching.

Data Portability

Upon request, we can provide your personal information in a commonly used format.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your login and preferences
• Analyze website traffic and user behavior
• Improve our Services
• Deliver targeted content

You can control cookies through your browser settings. However, disabling cookies may limit functionality.

Third-Party Analytics: We may use Google Analytics and other analytics tools. These services collect and analyze usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8. Third-Party Services

Our Services use third-party platforms and integrations:

• Stripe and Affirm: Payment processors (see their privacy policies for payment data)
• GoHighLevel: Customer relationship and communication platform
• Bodysite: Patient engagement platform (being replaced with custom app)
• Google Analytics: Website usage analysis
• Email Providers: For sending newsletters and communication

These third parties have their own privacy policies. We encourage you to review them.

9. Children's Privacy

Weight Loss 3D™ is designed for adults. We do not knowingly collect information from children under 13. If we become aware that a child has provided information, we will delete it promptly. Parents who believe a child has enrolled should contact us immediately.

10. International Users

Weight Loss 3D™ operates from the United States. If you are outside the U.S., your information will be transferred to, stored in, and processed in the United States. By using our Services, you consent to this transfer and processing under U.S. law.

11. Data Retention

We retain your personal information for as long as necessary to:

• Provide Services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

After enrollment ends, we may retain information for archival, legal, or business purposes. You can request deletion of your information, which we will honor within reasonable timeframes, subject to legal retention requirements.

12. California and State Privacy Rights

California Residents (CCPA): You have the right to know, delete, and opt out regarding your personal information. To exercise these rights, contact us at 614-467-8156.

Other States: Some states provide similar privacy rights. Contact us to learn about your rights.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates become effective when posted to our website. Continued use of our Services means you accept the updated policy.

14. Contact Us

For questions about this Privacy Policy, your information, or privacy concerns:

Weight Loss 3D™
Phone: 614-467-8156
Website: weightloss3d.com
100% Virtual — Serving Clients Nationwide

Note: Weight Loss 3D™ is a 100% virtual program serving clients nationwide.